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Return to shopRefund & Returns Policy
Last Updated: July 22, 2026
At Buynit Store, we want you to be happy with your purchase. If something isn’t right, here’s how our return and refund process works.
1. Return Window
- You can request a return within 7 days of receiving your order.
- Requests made after this period will not be accepted
2. Conditions for Return
To be eligible for a return, the product must be:
- Unused and in the same condition you received it
- In its original packaging, with tags/labels intact
- Accompanied by the original invoice or order confirmation
Products that are used, damaged by the customer, or missing original packaging will not be accepted for return.
3. Non-Returnable Items
The following items cannot be returned:
- Products marked as “Final Sale” or “Non-Returnable” on the product page
- Personal care or hygiene items (if opened/used)
- Products damaged due to misuse
4. Return Delivery Charges
- If the return is due to a fault from our side (wrong item sent, damaged/defective product, etc.), Buynit Store will cover the return delivery charges.
- If the return is due to personal preference or change of mind, the customer will be responsible for the return delivery charges.
5. How to Request a Return
- Contact us via WhatsApp or Email (details below) within 7 days of receiving your order.
- Share your order number, reason for return, and photos/video of the product (if damaged or incorrect).
- Once approved, we will guide you on how to send the product back to us.
6. Refund Process
- Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days.
- Refund method depends on how the order was paid:
- Cash on Delivery (COD): Refund will be sent via bank transfer, JazzCash, or Easypaisa.
- Bank Transfer / JazzCash payments: Refund will be sent back to the same account/method used.
7. Exchanges
- If you received a wrong size, color, or variant, we’re happy to arrange an exchange instead of a refund, subject to product availability.
- Exchange requests follow the same 7-day window and conditions as returns.
8. Damaged or Wrong Item Received
If you receive a damaged, defective, or incorrect product:
- Contact us within 48 hours of delivery.
- Share clear photos/video of the product and packaging.
- We will arrange a free replacement or full refund, including return delivery charges.
9. Contact Information
For any return or refund request, please contact us:
- Email: admin@buynit.store
- WhatsApp: 0336-5457402
This Refund & Returns Policy works together with our Terms & Conditions. Please review both before placing an order.